Support
๐ฌ MindMingl Support
We're here to help. Whether you’re a client or a therapist using MindMingl, our support team is available to assist you with any questions, technical issues, or concerns.
๐ Account Access
- Trouble logging in or resetting your password?
- Want to update your email or contact information?
Please send us an email at support@mindmingl.com
๐ง Therapist Matching Support
- Not getting matches?
- Need help understanding how our AI works?
- Want to change your preferences or input?
Contact us at support@mindmingl.com and we’ll guide you step-by-step.
๐ฑ App Issues or Bugs
- App not loading or crashing?
- Found a visual bug or technical glitch?
Please include screenshots (if possible) and device details (e.g., iPhone model, iOS version) when you email us.
๐งพ Therapist Listings (for Providers)
- Want to update your listing?
- Questions about visibility or subscriptions?
- Need help cancelling or upgrading your plan?
Reach us at support@mindmingl.com for faster service.
๐งฝ Account Deletion or Data Requests
- You may delete your account by following the instructions on our Account Deletion page.
- For privacy-related questions or data access requests, contact us at support@mindmingl.com
๐ฉ Contact Us Directly
- General Support
- Therapist/Provider Support
- Privacy or Data Questions
Thank you for being part of the MindMingl community.
We're committed to making therapy more accessible, personal, and easy to navigate.